Tenants want a say in management

The Tenant Services Authority has completed a study into tenant involvement in housing management and concluded that they want more involvement, but barriers mean this might not happen. The report found that there is a link between satisfaction and involvement in general, with tenants who have a good relationship with their providers more likely to feel empowered and involved. A minority of tenants did not want to get involved in property management because they were satisfied with the service they were receiving, while others wondered how much influence their involvement could have.