ROOF Blog

Hundreds of thousands of homeowners could be in line to collect hefty refunds for unfair mortgage charges as lenders face being forced to hand back millions of pounds in fees imposed on customers who missed their monthly loan payments. One firm has been fined £2.8million and made to return £7.7million to borrowers when it was found to have acted unfairly. The crackdown by the Financial Services Authority is likely to lead to claims by hundreds of thousands of home owners who believe they have been harshly penalised.

The Tenant Services Authority (TSA) has set out how it plans to promote equality and good relations for social housing landlords and tenants in England with the launch of its first ever ‘Single equalities scheme’ and supporting action plan. The consultation document includes how the TSA will work with tenants, providers and other stakeholders to ensure that the needs of different tenants across the six diversity groups of ethnicity, disability, sexual orientation, age, gender, and religion/belief are identified and taken into account. Everyone with an interest in social housing is invited to comment on the consultation document.

Plans for a national register of social housing tower blocks in England are being outlined by the Tenant Services Authority (TSA). The social housing regulator’s national register will hold details on ownership, the number of properties and the age of the tower block. It will also list the date of the last fire risk assessment and the date of the next assessment. The TSA will begin collecting data from housing associations in February 2010. Phil Morgan, Executive Director, Tenant Services said, ‘The register will be a valuable tool, allowing us to build up a comprehensive picture of tower blocks in England. It will allow us to work with landlords to ensure that they are fully complying with their responsibilities to carry out risk assessments and taking appropriate action so that tenants are properly protected from the risk of fire.’